One Thing You Can Do To Improve User-Adoption
Companies must drive user-adoption to succeed with their CRM technologies. Companies, large and small, invest heavily in CRM technology. They invest further to implement the technology and further yet to train administrators, technologists and end-users. Yet, many fail to convert a majority of their workforce into adopting and using the technology. In fact, a high…
Kevin Robb
User-Adoption Mistakes and How To Avoid Them
The 3 Biggest User-Adoption Mistakes You Can Make Implementing Salesforce Many companies fail to generate high user-adoption rates when implementing new technologies and CRM systems such as Salesforce. In fact, less than 40% of CRM customers have end-user-adoption rates above 90%. Key technology implementation mistakes can cause projects to fail and goals to be missed….
User Adoption Improves With Continuous Training and Integrated Reinforcement
User adoption and modern business technology training seem far removed from Benjamin Franklin. But the wise founding father offered some advice on learning that remains relevant today. “Tell me and I forget, teach me and I may remember, involve me and I learn.” Benjamin Franklin Franklin’s famous quote reminds us that learning is never complete…