User-Adoption Mistakes and How To Avoid Them
The 3 Biggest User-Adoption Mistakes You Can Make Implementing Salesforce Many companies fail to generate high user-adoption rates when implementing new technologies and CRM systems such as Salesforce. In fact, less than 40% of CRM customers have end-user-adoption rates above 90%. Key technology implementation mistakes can cause projects to fail and goals to be missed….
Kevin Robb
The Keys to Salesforce.com User Adoption
Less than 40% of CRM customers have end-user adoption rates above 90%. What does this mean? You might be wasting money and here’s how to fix it.
Mark Christie