How to Share a Salesforce Record from a Chatter Post
As you probably know, Stony Point is a leading provider of Salesforce Training. I frequently teach Salesforce Developer Classes, Salesforce Administrator Classes and Salesforce Consulting Classes. Last week I was teaching a private, Salesforce Administration in Lightning (SP-ADX201) to a group of developers in Cypress, CA. Normally, when I do Salesforce developer training, the developers…
Steve Wasula
One Thing You Can Do To Improve User-Adoption
Companies must drive user-adoption to succeed with their CRM technologies, such as Salesforce. Companies, large and small, invest heavily in CRM technology. They invest further to implement the technology and further yet to train administrators, technologists and end-users. Yet, many fail to convert a majority of their workforce into adopting and using the technology. In…
Mark Christie
The Best Salesforce Training Options
It may seem strange for the President of a leading Salesforce training company to make a list of competitive training options, but I don’t think it is. Our goal as a Salesforce training company is to help people learn Salesforce, and sometimes there are Salesforce training solutions that may be better for a particular need. …
Salesforce Certification Training Best Practices
Most companies execute Salesforce training and certification as major initiatives. It drives end user adoption, accelerates learning, offers employee career growth and drives business results. What are the best ways to train Salesforce end-users and prepare them for Salesforce Certifications? The true answer is that there is no one perfect training method. In fact, well-respected…
Kevin Robb
Instructor led training, Salesforce Implementation, Salesforce Skills, Training, Training Reinforcement, User Adoption
User Adoption Improves With End User Confidence
Driving Salesforce user adoption is critical after companies invest lots of time, money and resources on implementation. Salesforce user adoption and engagement can sometimes be elusive. How can companies get employees to adopt new technology such as Salesforce and engage regularly with it? Why User Adoption Matters Customer relationship management (CRM) helps businesses connect with…
Change Management, Instructor led training, Salesforce Implementation, Training, Training Reinforcement, User Adoption
Salesforce Implementation Requires These 5 Things
So, you are considering, or are in the process of Salesforce implementation to help grow your business, connect with your customers, develop workflows and integrate your data. Congratulations! Many other companies have realized success through the use of Salesforce. But, you may be wondering where to begin and how to implement the platform. Here is…
Improve User Adoption with a Limited Training Budget
T’was the night before Christmas and all through the team, user adoption was rocking, like an executive’s dream. How to do it is clear, we know it works well, here is the plan toward which you should steer. Increase User Adoption in the New Year Increasing user adoption ranks high on the Santa and New…
Fastest Growing Salesforce Partners Use Instructor Led Training
The fastest growing Salesforce partners grow their practice by hiring technologists, rapidly training them with instructor led training and quickly converting them to billable hours. This formula often leads the company to increased revenues, which attracts the eye of potential equity and acquisition groups. But how do they do it? Implement instructor led training programs…
User-Adoption Mistakes and How To Avoid Them
The 3 Biggest User-Adoption Mistakes You Can Make Implementing Salesforce Many companies fail to generate high user-adoption rates when implementing new technologies and CRM systems such as Salesforce. In fact, less than 40% of CRM customers have end-user-adoption rates above 90%. Key technology implementation mistakes can cause projects to fail and goals to be missed….
User Adoption Improves With Reinforcement
User adoption and modern business technology training seem far removed from Benjamin Franklin. But the wise founding father offered some advice on learning that remains relevant today. “Tell me and I forget, teach me and I may remember, involve me and I learn.” Benjamin Franklin Franklin’s famous quote reminds us that learning is never complete…
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